Below is a list of our most frequently asked questions
Shipping
It depends on where you are located within Canada.
Here are some general timelines to get an idea for your location:
Western Canada: 1-3 business days
Eastern Canada: 2-5 business days
Atlantic Canada: 3-7 business days
We use Purolator as our carrier for 90% of our ground shipments due to our great rates with them which we pass on to our customers.
As Purolator does not deliver to PO Boxes we use Canada Post for orders with a PO Box shipping address.
Any delivery address that is beyond destination for delivery by Purolator would be shipped using Canada Post (Territories, remote locations, etc). We would reach out to let you know as their may be additional fees or charges for shipping.
No, we are the exclusive distributor of our brands within Canada. We run discounts and promotions all year, so stay tuned for limited deals.
Wholesale
You can fill out and submit your retailer/wholesale application found here.
We offer wholesale pricing on our entire line of products making it fast, easy and efficient to bring these amazing products to your customers and into your store!
Ambassadors
You can fill out and submit your ambassador application found here.
RedBow Co. is looking for strong ambassadors to represent our RedBow Co. brand as well as our product lines of Dryshod and/or Bakcou in Canada.
Bakcou
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
All options are outlined on the product page, so look out for customization options there. We will do our best to add any additional accessories to your bike before it ships to you, saving you time and effort when completing final assembly of your bike or scooter.
Dryshod
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Any questions?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.